Through a progressive three-tiered assessment and award process, and training, we are building a learning environment dedicated to accelerating organizational improvement within the Commonwealth of Pennsylvania, among business, education, health care, government, and not-for-profit sectors. Our purpose is supportive and educational with an emphasis on applying a universally recognized excellence system for measuring progress and growth.
The Keystone Alliance for Performance Excellence Criteria add value to short and long-term operations for applicants covering the areas of Leadership; Strategic Planning; Customer & Market Focus; Measurement, Analysis & Knowledge Management; Human Resource Focus; Process Management; and Business Results, thereby creating a common language for performance assessment and continuous improvement across all organizational lines. The purpose is to improve daily operations of applicants as they grow and progress toward organizational excellence.
Taking part in this process provides the following benefits:
Creates Opportunities for improvement of the organization's key processes
Builds Better Relationships with Customers and Stakeholders by better understanding their needs, improving responsiveness, and building mutually beneficial relationships
Enhances Organizational Performance and accelerates improvements in products, services processes, capabilities, and outcomes by understanding strengths and opportunities for improvement, and using feedback that leads to a self-discovery process
Provides Recognition for achieving performance excellence
Borrows from the Best by learning and adapting Best Practices of role model organizations that use similar processes and measures
Develops People by improving their performance through education and training, opportunities for involvement, shared responsibility, and a heightened sense of well being.
