Hotel Information
The conference hotel is the Sheraton Harrisburg Hershey at 4650 Lindle Road, Harrisburg Pennsylvania 17111. A special room rate of $119 per night is available if reservations are made by October 18, 2010. Please let them know you are with the KAPE Conference & Banquet. The hotel's reservation number is (800)325-3535. To access hotel website click HERE. The closest airport is Harrisburg International Airport, which is located approximately 15 minutes from the hotel.
KAPE Performance Excellence Awards Banquet & Conference
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November 3 Pre-Conference Workshops |
| 12:00 - 3:30pm |
Pre-Conference Registration |
| 12:30 - 2:15pm |
Workshop # 1 - Introduction to the Pursuit of Distinctive Performance
This session is designed to provide attendees a basic and actionable understanding of the Baldrige framework, including the Criteria for Performance Excellence, Core Values, and differentiators of high performance. At the conclusion of this session attendees will:
- have a high level appreciation of how the BNQP framework has immediate actionable value
- have an understanding of what constitutes role model performance
- be exposed to a new common language
- be able to continue the the dialogue on how the BNQP can be adapted for use as a roadmap to achieve sustained distinctive performance
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| 2:30 - 5:00pm |
Workshop # 2 - Results, Results, Results: Getting a Handle on Category 7
In this interactive workshop, we'll show you how to manage your measurement system so that you can select and track the results that matter and eliminate many common measurement problems. We'll also explore each of the items in Category 7 and show you:
- Where to look in the Organizational Profile and Process Categories - as well as Category 7 - to determine what to measure
- How to ensure alignment between your processes and results
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November 3 Conference Agenda |
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4:30 - 6:00pm |
Registration |
| 5:00 - 6:00pm |
Exhibitor Showcase, Cocktail Hour & Networking |
| 6:00 - 9:00pm |
5th Annual Award & Examiner Recognition Banquet
Keynote Speaker: Stuart Warren, Deputy Center Director - VA Cooperative Studies - On the Road to Excellence |
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November 4 Conference Agenda |
| 7:15 - 8:15am |
Registration & Networking |
| 8:15 - 9:15am |
Plenary Session
Keynote Speaker: "If it ain't broke, break it" - Matt Fleming, President of MidwayUSA will share his company's journey to understanding and implementing the Baldrige Criteria as a management framework for achieving and sustaining great organizational results. |
| 9:30 - 10:35am |
Plenary Session
Keynote Speaker: Harry Hertz - Director, Baldrige National Quality Program - 2011 Leadership Challenges and Why Baldrige Challenges Leaders |
| 10:35 - 11:00am |
Morning Break |
| 11:00 - 12:05pm |
Breakout Sessions (Attend one)
- Strategic Planning - Matt Fleming, the President of MidwayUSA
- Achieving Results Through Employee Engagement - Rick Lovering, VP Human Resources and Organizational Development - AtlantiCare
- Lean - It's Not Just for Manufacturing - Tim Swanson, Founder & Executive Director of TSG Associates
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| 12:10 - 1:30pm |
Lunch |
| 12:45 - 1:30pm |
Keynote Speaker: Rick Lovering, VP Human Resources and Organizational Development - AtlantiCare The AtlantiCare Journey...Building Healthy Communities |
| 1:45 - 2:45pm |
Breakout Sessions (Attend one)
- A Humorous Look at the Clash Between Business Sense & Workplace Compliance - Jim Devine, President and CEO of the MidAtlantic Employers' Association "MEA" and Michael G. Trachtman, President of Powell, Trachtman, Logan, Carrie, & Lombardo, P.C.
- Finding True North: Abington Memorial Hospital's Journey With the Baldrige Criteria - Margaret McGoldrick, Executive VP & Administrator and Maureen Ann Frye, Director for Patient Safety & Health Care Quality
- Balanced Scorecard - Best Practices That Drive Real & Sustained Results - Jack Steele, Chairman & CEO, Active Strategy, Inc
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| 3:00 - 3:30pm |
Closing |
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