Items and Categories and Results, Oh My! Understanding the Basics of Baldrige – If Baldrige is new to your organization or you are new to an organization that is already using Baldrige, this workshop is for you. Through presentation, discussion, and exercises, we will explore the key elements of the Baldrige Framework – the Core Values, Organizational Profile, Categories, Linkages, and Scoring Guidelines – and the key process and results evaluation tools – ADLI and LeTCI. Throughout, we’ll provide a wealth of practical tips for using Baldrige to accelerate improvement in your organization.
Bonus: Attending this workshop will make the second pre-conference workshop more valuable and enrich your conference experience, too!
November 4, 10:00 a.m.– 12:30 p.m.